Laramie Allen, Technical Assistant, Job Description

Sissy Reiken, PEIMS & Help Desk, Job Description

• Eduphoria

• Electronic Sign, Website, and District Calendar

• Email Issues including Parent Access to District Email

• BESS Internet bypass Filter

• VoIP Phone System in High School & Administration Offices

• Computer Issues & Remoting to Desktops – use Maintenance Requests

• NutriKids - Cafeteria Pre-Pay Service

• ClassServer, Moodle, Joomla, Podcast

• Ordering or planning new equipment, software, or access to network resources

• Resetting Network Password

• United Streaming Support

• Vita: CPE #500218  
• Courses: Webmaster Course, Video Technology, Media Technology,  PC Technology, BCIS2,
•  Independent Study, Distance Learning,  Blackboard Resource
• Vision 2020 Initiative

Help Desk for:

• AR/STAR

• Fitness Gram

• Network Printers

• Network Folders

• NovaTime Clock

• RaptorWare

• Computer Issues and Remoting to desktops (Use Maintenance Requests)

• Document Cameras

• Resetting Network Password

• Backup and Restore data

• PEIMS (RSCCC), TREx, Attendance

• GradeSpeed

• GradeSpeed for Parent Access

• Remoting to Secretaries’ desktops

• Resetting Network Password

• FEDX & UPS Deliveries

Assessments

• EYEQ

• AR/STAR

• mClass

• PASeries

• Study Island

• TSMDS

• DMACH

• Initial AUP Documentation

• Alexandria Install

• Air Conditioning LSI

  • OUTSIDE ACCESS-LSI

• ARUBA

• Bandwidth Report

• Barracuda

• Cisco Central

• Arp Suddenlink Bandwidth

• Request ITV through Netnet

• ITV Video

• Surveillance

  • Elementary Video

  • Junior High & Field Video

  • H.S. Video

  • H.S. NVR

  • Video-Remote

• Speed Test

• Deployment

• VoIP Center

• Technology Forms and Guidelines
  • Holiday & Summer Tech Preparation
  • Technology Surveys
  • Electronic Sign Message
  • Laptop Care
  • Student Computer Check Out Contract
  • Computer Check Out Contract
  • Trouble Shooting Guide
  • Maintenance Request
  • Maintenance for Everyone
  • Printer Contract
  • Remote Access Policy
  • Summer Check-Out Form
  • Technology PO Form
  • TV/VCR Contract